Privacy Policy
Privacy Policy
At Basma Styles, we respect your privacy and are committed to protecting your personal information when you use our website or place an order through our store.
Information We Collect
When you browse our website, place an order, or contact us, we may collect necessary information such as:
- Name
- Phone number
- Email address
- Shipping address
- Billing address, if applicable
- Order details
- Partial payment information
- Any information you provide through the contact form or communication methods available on the store
How We Use Your Information
We use your information to:
- Process and prepare your orders
- Deliver orders to the provided address
- Contact you regarding your order or delivery
- Provide customer service and support
- Improve your shopping experience on our store
- Follow up on orders and inquiries
- Send updates or promotional offers only if you choose to receive them
Sharing Information
We may share necessary information with trusted parties only to complete your order, such as:
- Shipping and delivery companies
- Payment service providers
- Shopify
- Technical service providers related to operating the store
We do not sell your personal information or share it with unnecessary third parties for external commercial purposes.
Payments
Payments are processed securely through Shopify and approved payment providers.
Basma Styles does not store your full payment card details.
Cookies
Our website may use cookies to improve browsing experience, remember your preferences, analyze website performance, and improve the shopping experience.
You can control cookie settings through your browser settings.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or unauthorized disclosure.
However, no method of data transmission over the internet can be guaranteed to be 100% secure.
Information Retention
We may keep order and communication information for as long as necessary to manage orders, provide customer support, comply with legal requirements, and improve our services.
Customer Rights
You may contact us to request an update or correction of your personal information, or to ask how your data is being used.
Third-Party Services
Our store may include third-party services, links, or tools. When using these services, you may be subject to the privacy policies of those third parties.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us through the Contact page on our website or via the WhatsApp button available on the store.