Shipping Policy

Shipping Policy

We currently deliver orders across the United Arab Emirates.

Delivery Options

Standard Delivery:

- Delivery time: 2 to 5 business days within the UAE.
- Shipping fee: AED 20.

VIP Express Delivery:

- Delivery time: Same day or within 24 hours, depending on order time, delivery location, and courier availability.
- Shipping fee: AED 30.

Cash on Delivery

Cash on Delivery is available for eligible orders within the UAE.

Please make sure to enter a valid phone number and complete delivery address so our delivery team can contact you and deliver your order without delay.

Order Confirmation

After placing your order, you may receive an order confirmation by email or through the available communication methods on the store.

Our team or delivery partner may contact you if any additional details are needed to complete the delivery.

Delivery Address

Please provide a complete and accurate delivery address, including:

- Emirate
- Area
- Building name or villa number
- Apartment number, if applicable
- Nearest landmark, if needed
- Valid UAE mobile number

Delivery Delays

Delivery may be delayed due to public holidays, high order volume, inaccurate address details, customer unavailability at the time of delivery, or delays from the courier company that are outside our control.

Important Notes

Delivery times are estimates and may vary depending on the delivery area and courier availability.

Shipping fees are non-refundable unless the issue was caused by an error from our side, such as sending the wrong item or a damaged item.

If you have any questions about delivery, please contact us through the Contact page on our website or via the WhatsApp button available on the store.