Terms of Service

Terms of Service

Welcome to Basma Styles. By using our website and placing an order, you agree to the following terms and conditions.

Products:
We do our best to display product details, colors, prices, and availability accurately. However, slight color differences may occur due to screen settings or photography lighting.

Orders:
After placing an order, you will receive an order confirmation. We reserve the right to cancel or refuse any order if there is an issue with product availability, payment, delivery details, or suspected misuse.

Prices:
All prices are listed in AED. Prices may change at any time without prior notice, but confirmed orders will not be affected.

Payment:
We may offer Cash on Delivery and other payment methods depending on availability. For Cash on Delivery orders, customers must provide a valid UAE mobile number and complete delivery address.

Shipping:
Delivery is available within the United Arab Emirates. Delivery times may vary depending on location, courier availability, and external delays.

Returns and Exchanges:
Returns and exchanges are subject to our Return & Exchange Policy. Please review it before placing your order.

Customer Information:
Customers are responsible for providing accurate contact and delivery details. Basma Styles is not responsible for delays caused by incorrect or incomplete information.

Website Use:
You agree not to misuse our website, attempt unauthorized access, or use our content, images, or products for unlawful purposes.

Contact:
If you have any questions about these terms, please contact us through the Contact page.